š Overview
- Get instant answers from your documentation without manual training or content syncing through full-site scanning that works immediately
- Keep AI responses always current with your latest documentation updates using live sync technology that matches your current content
- Embed conversational AI chat directly into your knowledge base with hosted widgets and chat bubbles for seamless user assistance
- Create custom support portals across any platform in minutes using intelligent search that combines with your personal knowledge base
āļø Pros & Cons
Pros
- Works on any device
- Universal API
- Good documentation
- Captures user hesitation moments
- High-signal feedback collection
- Displays confusion in context
- Friction Reports feature
- Analyzes 50 conversations
- Highlights confusing copy
- Identifies hesitation triggers
- Detects missed expectations
- Tied to specific pages
- Regular site mapping
- Fresh content fetching
- No outdated embeddings
- No manual updates
- Minimal design
- No clutter or popups
- Comprehensive conversation logs
- Insight-rich logs
- Searchable user messages
- Spot trends and blind spots
- Identifies missing information
- Protects brand reputation
- Designed for discovery
- Surfaces confusion and gaps
- Automated qualitative feedback
- Easy installation
- No setup required
- No maintenance needed
- No code required
- Priced by coverage
- Real insights from visitors
- Passive data collection
- 7-day free trial
- No credit card required
- Works out-of-the-box
Cons
- Limited customization options
- Third-party branding
- Pricing based on pageviews
- No data export options
- Dependent on site mapping
- Analysis limited to 50 conversations
- No real-time conversation analysis
- Few integration options mentioned
- Requires site content freshness
- No mobile app support
š° Pricing
Pricing model
Freemium
Paid options from
Free tier available
Billing frequency
Monthly
Refund policy
30 days money back guarantee
