📝 Overview
- Handle inbound and outbound calls 24/7 without human staff, reducing operational overhead with AI-powered voice agents
- Automatically book appointments in real-time during customer conversations through automated appointment booking
- Get complete call transcripts and recordings for quality assurance and compliance with unlimited call recordings
- Connect customer data seamlessly with your existing workflow through CRM integrations like HubSpot and Pipedrive
- Scale your calling operations instantly without adding staff using unlimited AI assistants and templates
- Analyze call performance and customer interactions to optimize communication strategies with AI-driven call analytics
- Launch targeted outbound campaigns that feel natural and conversational using advanced voice synthesis technology
⚖️ Pros & Cons
Pros
- 24/7 customer interaction
- Calls, appointment bookings handling
- Real-time insights
- No special training necessary
- Language, tone, workflow adjustable
- Follow-ups offering
- Data protection focus
- PII stays in-house
- Compliant with HIPAA
- Compliant with SOC2 Type II
- Compliant with PCI DSS
- Regular penetration testing
- Maintains brand's integrity
- Immediate call outcomes insights
- Customer sentiment analysis
- Cross-industry utility
- Secure payment handling
- Penetration testing for vulnerabilities
- End-to-End Encryption
- Rigorous Unit Testing
- Seamless implementation of SOPs
- Robust conversational guardrails
Cons
- Lacks multichannel support
- No predictive dialing
- No script customization
- No third-party integrations
- Undisclosed pricing
- Real-time insights not expansive
- Limited language options
- No call recording
- No transcription service
💰 Pricing
Pricing model
Paid
Paid options from
$97/month
Billing frequency
Monthly
Refund policy
Refunds are limited: monthly plans are non-refundable once the cycle begins, but annual plans include a 14-day money-back guarantee.
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