Invent | AI Assistants

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#Customer experience #Customer support #Business #Work #Sales

📝 Overview

Invent | AI Assistants - Screenshot showing the interface and features of this AI tool

Eliminate customer service delays with AI assistants available 24/7 across all time zones
Scale support without adding staff through unlimited contacts, conversations, and teams
Break down language barriers with multilingual AI interactions for global customer support
Unify all customer conversations from every channel into one manageable AI inbox
Ensure complex issues get human attention with seamless handoffs to live agents
Only pay for what you use with flexible pay-as-you-go pricing and no hidden fees
Build custom AI assistants using multiple models including ChatGPT and Gemini
Maintain complete data security with protection during transit and at rest
Prepare for hands-free customer experiences with upcoming voice-enabled assistants

⚖️ Pros & Cons

Pros

Pay-as-you-go pricing
Multilingual support
ChatGPT and Gemini integration
Unlimited teams, contacts, conversations
Secure data handling
Seamless conversation handoffs
24/7 support
Business personal assistant
Brand-aligned assistant customization
Built-in platform integrations
Variable chatbot models
Supports transaction automation
Chat, talk, and answer
Suits modern business needs
Aggregates multi-channel conversations
Streamlines customer engagement
No hidden fees
Collation of customers' messages
Simultaneous multiple conversations
Facilitates scalability
Improves over time
Removes time-zone constraints
No credit card required
Secure data transit and rest
Truly unlimited usage
Hand-free customer experience
Seamless human agent handoff

Cons

No explicit data export functionality
Lacks A/B testing options
No sentence generation models
No on-premis installation option
No declarative programming
No dedicated app
No multi-turn conversation handling
Restricted data import options
No code snippet generation

❓ Frequently Asked Questions

Invent is an AI-driven platform that allows businesses to create, manage, and launch customizable AI assistants. These assistants function to engage customers, streamline support, and automate transactions based on the company's data.

Invent stands out through its self-learning feature that enables its AI assistants to improve over time. It ensures a seamless handoff to human agents when necessary, supports multilingual interactions, and unlimited scalability in terms of teams, seats, contacts, conversations, integrations, and messages. Additionally, all customer interactions from different channels are unified in one place. It goes above and beyond by providing a personal assistant for businesses and preparing the introduction of voice-enabled assistants that offer a hands-free customer experience.

Invent offers a variety of products such as multi-model AI chat with ChatGPT, Gemini, and others, unified AI inbox for aggregating customer conversations from different channels, AI assistants for customer support and sales, and an upcoming feature of voice-enabled assistants.

Users can create AI assistants with Invent by leveraging the platform's design and build tools. After designing and building the assistant, Invent allows the user to deploy the assistant to interact with customers and manage tasks.

Yes, Invent is capable of multilingual interactions, facilitating global customer support without language barriers.

Yes, Invent prioritizes security and ensures that all data is protected both during transit and at rest.

Invent operates on a pay-as-you-go pricing model, eliminating hidden charges and allowing businesses to pay only for what they actually utilize.

The unified AI inbox in Invent aggregates all customer conversations from different channels into one place. This significantly simplifies the management of customer interactions for businesses.

Yes, the AI assistants created through Invent are self-learning, which means they improve and become more efficient over time.

Yes, Invent is available round the clock. AI assistants created through Invent are ready to interact and support customers 24/7, irrespective of time zones and working hours.

Yes, Invent provides a diverse range of built-in integrations with other platforms for a comprehensive and seamless management of customer interactions.

Yes, Invent has the capability to seamlessly hand off conversations to human agents when necessary, ensuring that complex customer inquiries are adequately addressed.

Invent utilizes various AI models to build chatbots, including ChatGPT and Gemini among others.

Invent can streamline your customer engagement processes through its AI assistants that automate customer interactions and transactions. In addition, it offers a unified AI inbox that consolidates customer conversations from different channels, making it easier to manage communications.

While currently in development, Invent will indeed offer the ability to launch voice-enabled assistants, making for a hands-free customer experience.

The AI assistant from Invent can automate interactions and transactions, offer multilingual support, provide 24/7 assistance, and improve over time due to its self-learning characteristic. These features can significantly enhance efficiency and productivity in your daily tasks.

Yes, Invent offers a personal assistant feature for businesses, further enhancing efficiency and automating routine tasks.

By using Invent, you can customize your AI assistant as per your brand's requirements. This ensures alignment of the assistant's interactions with your brand's image and standards.

Yes, Invent supports unlimited teams, contacts, and messages, thus facilitating scalability and ensuring that growing businesses or businesses with heavy customer interaction do not face limitations.

The benefits of the pay-as-you-go pricing model offered by Invent include greater flexibility where businesses pay only for what they use. It eliminates the need for long-term contracts and hidden fees, making it an economically efficient choice.