📝 Overview
- Uncover the real reasons behind customer churn with AI conversations that feel human, encouraging honest and detailed feedback through intelligent, real-time follow-up questions
- Transform raw customer feedback into immediate, actionable insights by automatically categorizing responses and identifying recurring themes without manual data coding
- Launch effective feedback surveys in minutes by simply telling the AI what you need to learn, eliminating the need for perfect question phrasing or complex form design
- Capture more comprehensive customer perspectives by allowing respondents to share feedback naturally through both voice and text interaction
- Scale your qualitative research with flexible subscription plans that offer unlimited surveys and automated analysis of open-ended responses
⚖️ Pros & Cons
Pros
- Conversational data collection
- Accommodates typed and voice feedback
- Intelligent follow-up posing
- Real-time response adaptation
- Stimulative engagement
- Qualitative data
- Automated response categorization
- Recurrent theme identification
- Actionable insight extraction
- No need for manual coding
- User-friendly
- Customized conversation flow
- Multiple subscription plans
- Suitable for various research needs
- Simplicity of design
- Transparency of operation
Cons
- No offline usage
- Limited survey responses
- Subscription based
- Complex for non-tech users
- Possible privacy concerns
- No custom branding
- Lacks translation for multilingual
- No explicit data security measures
- No integrations mentioned
- No API mentioned
❓ Frequently Asked Questions
Parliant.AI is a customer experience tool that uses AI-powered conversations to conduct open-ended surveys. Its aim is to encourage a more natural conversation approach in data collection, making data collection dynamic rather than static. This enables capturing a more comprehensive perspective of customers' thoughts and experiences.
Parliant.AI collects customer feedback through AI-powered conversations in an open-ended survey format. Customers interact with the AI either by typing or speaking, allowing them to share their thoughts and experiences naturally and comprehensively.
Yes, Parliant.AI does support voice interaction. Respondents can share their feedback through voice, offering them a more natural way to express their thoughts and experiences.
Parliant.AI stimulates deeper engagement from respondents by conducting conversations that feel human. It asks intelligent follow-up questions and adapts to responses in real time, making the data collection process more interactive and retaining the respondent's attention and engagement.
Parliant.AI's analytical capabilities include the categorization of responses, identification of recurring themes, and extraction of actionable insights from open-ended answers. This eliminates the need for manual coding and provides valuable qualitative data to users.
Indeed, Parliant.AI has the capability to identify recurring themes in user responses. This feature helps to spot patterns and offers deeper insights into the data collected.
Parliant.AI is designed to be very user-friendly. Users require only to inform the AI about the insights they seek and the AI then develops the entire flow of the conversation, thus eliminating the need for designing forms or crafting perfect questions.
Parliant.AI presents its findings by categorizing responses, identifying recurrent themes, and extracting valuable insights from open-ended responses. It translates this raw data into actionable insights that the user can leverage to better understand their customers' behavior and sentiment.
Parliant.AI offers multiple subscription plans to cater to different research needs. These include a Free plan, a Pro plan priced at 49 dollars per month, and an Enterprise plan with custom features and dedicated support.
Parliant.AI's pricing is structured based on its subscription plans. The Free plan offers up to 100 responses per month with basic analytics. For more advanced and frequent use, there is a Pro plan for 49 dollars per month, offering unlimited surveys and up to 1,000 responses per month. An Enterprise plan provides customized features for larger organizations with more comprehensive needs.
No, Parliant.AI does not require perfect phrasing or form design. By simply informing the AI about the needed insights, it takes over and develops the entire conversation flow, relieving the users of having to perfectly phrase their questions.
Yes, exactly. Parliant.AI can create the full conversation flow based on the insights you need. You just need to inform the AI what insights you are looking for, and it will handle the rest.
Parliant.AI provides significant insights about customer behaviour and sentiment based on the data gathered during the AI-powered conversations. By categorizing responses, identifying recurrent themes and extracting actionable insights from open-ended answers, it provides a comprehensive understanding of customer perspectives.
Transparency of Parliant.AI is ensured through its simple and clear pricing structure. It has transparent subscription plans with detailed features for each. Plus, its easy-to-understand operation system eliminates any possible confusion during the user journey.
Yes, Parliant.AI does ask intelligently crafted follow-up questions based on previous answers. This process encourages respondents to share more and is a big part of how Parliant.AI can gather richer, more qualitative data from surveys.
Yes, Parliant.AI supports both text and voice interaction. Respondents have the flexibility to choose between typing or using their voice to share their thoughts, creating a more comfortable and personal interaction.
Yes, Parliant.AI can automatically extract actionable insights from open-ended responses. This feature translates raw data into significant insights to better guide users' decision-making processes.
The limit to the number of surveys created with Parliant.AI depends on the subscription plan. The Free plan allows up to 3 surveys per month. However, the Pro plan offers an unlimited number of surveys, and the Enterprise plan can offer custom solutions.
Parliant.AI adapts to responses in real-time by asking relevant follow-up questions based on the answers received. This dynamic nature of conversation facilitates respondents to feel engaged and share more meaningful insights.
Yes, Parliant.AI can help you understand why customers are leaving your platform. Through its natural, engaging AI-powered conversations, it can facilitate respondents to deliver honest, detailed feedback that gives deeper insights into customer behaviour and sentiments.
Parliant.AI is designed to be very user-friendly. Users require only to inform the AI about the insights they seek and the AI then develops the entire flow of the conversation, thus eliminating the need for designing forms or crafting perfect questions.
Parliant.AI presents its findings by categorizing responses, identifying recurrent themes, and extracting valuable insights from open-ended responses. It translates this raw data into actionable insights that the user can leverage to better understand their customers' behavior and sentiment.
Parliant.AI offers multiple subscription plans to cater to different research needs. These include a Free plan, a Pro plan priced at 49 dollars per month, and an Enterprise plan with custom features and dedicated support.
Parliant.AI's pricing is structured based on its subscription plans. The Free plan offers up to 100 responses per month with basic analytics. For more advanced and frequent use, there is a Pro plan for 49 dollars per month, offering unlimited surveys and up to 1,000 responses per month. An Enterprise plan provides customized features for larger organizations with more comprehensive needs.
No, Parliant.AI does not require perfect phrasing or form design. By simply informing the AI about the needed insights, it takes over and develops the entire conversation flow, relieving the users of having to perfectly phrase their questions.
Yes, exactly. Parliant.AI can create the full conversation flow based on the insights you need. You just need to inform the AI what insights you are looking for, and it will handle the rest.
Parliant.AI provides significant insights about customer behaviour and sentiment based on the data gathered during the AI-powered conversations. By categorizing responses, identifying recurrent themes and extracting actionable insights from open-ended answers, it provides a comprehensive understanding of customer perspectives.
Transparency of Parliant.AI is ensured through its simple and clear pricing structure. It has transparent subscription plans with detailed features for each. Plus, its easy-to-understand operation system eliminates any possible confusion during the user journey.
Yes, Parliant.AI does ask intelligently crafted follow-up questions based on previous answers. This process encourages respondents to share more and is a big part of how Parliant.AI can gather richer, more qualitative data from surveys.
Yes, Parliant.AI supports both text and voice interaction. Respondents have the flexibility to choose between typing or using their voice to share their thoughts, creating a more comfortable and personal interaction.
Yes, Parliant.AI can automatically extract actionable insights from open-ended responses. This feature translates raw data into significant insights to better guide users' decision-making processes.
The limit to the number of surveys created with Parliant.AI depends on the subscription plan. The Free plan allows up to 3 surveys per month. However, the Pro plan offers an unlimited number of surveys, and the Enterprise plan can offer custom solutions.
Parliant.AI adapts to responses in real-time by asking relevant follow-up questions based on the answers received. This dynamic nature of conversation facilitates respondents to feel engaged and share more meaningful insights.
Yes, Parliant.AI can help you understand why customers are leaving your platform. Through its natural, engaging AI-powered conversations, it can facilitate respondents to deliver honest, detailed feedback that gives deeper insights into customer behaviour and sentiments.
💰 Pricing
Pricing model
Freemium
Paid options from
$49/month
Billing frequency
Monthly
