📝 Overview
- Provide instant 24/7 customer support with AI chatbots that automatically answer questions from your website and documents
- Scale personalized customer service across multiple languages without hiring bilingual staff
- Identify knowledge gaps in your support materials with real-time insights from customer conversations
- Maintain full control with seamless handoff to human agents when complex issues arise
- Deploy specialized chatbots for different business areas like landing pages and in-app features simultaneously
- Launch custom-branded chatbots without technical expertise using simple copy-paste installation
⚖️ Pros & Cons
Pros
- Automated customer support
- Personalized customer responses
- Real-time customer insights
- Supports live conversations
- Multi-language support
- Two pricing plans
- Starter plan features
- Pro plan features
- Tailored responses
- Helps recognize patterns
- Learns from conversations
- Identifies knowledge gaps
- Refines customer service
- Join conversations feature
- Documentation in any language
- Chatbot replies in requested languages
- Supports different number of chats
- Offers different chatbots numbers
- Unlimited documentation
- Easy integration
- Identifies customer issues
- Creates knowledge base
- Chatbot refinement
- Request human support feature
- Designed for different information types
- Answer general questions
- Answer app-related questions
- Helps reduce service turnaround time
- Increases customer satisfaction
- Notifications for human help
- Free trial for plans
- Full refund option
Cons
- Limited active chat limits
- Only 4 chatbots for Pro plan
- No fixed team feature
- Limited languages on Beta
- Limited chatbots knowledge separation
- Tool is not open-source
- Documentation refinement required
- Needs initial manual information filling
- No tier between Starter and Pro
- Script integration required
❓ Frequently Asked Questions
Agents are personal assistants powered by conversational AI; performing tasks based on written instructions.
Agents can be used to automate tasks where a wider variety of inputs are expected. Popular examples include providing customer support, lead generation/qualification, building a searchable knowledgebase, and a bunch of other practical applications. For more examples check out our Solutions page.
Our agents are trained through a variety of sources depending on your objectives.
Direct training prompts can be used to tell the agent what you want it to do. For example: "You are a customer service agent that will help answer FAQ questions"
Now that the agent knows its purpose it will need data sources to draw upon. In this example you would add the website URL containing the FAQ or add a document with the FAQ questions and answers in it. This will allow the agent to know exactly how to answer each question.
If your customers want to speak to a real human they can simply ask and an alert will be sent to a member of your team. A real human can then jump into the chat and carry on as a live chat.
The chat can be handed back and forth between real team members and AI agents for very efficient customer support.
First you can sign up and design your own chatbot through our dashboard. Once you are finished, you can copy-paste the code for the widget onto your site.
Most popular providers such as WordPress, Shopify, and Webflow have sections to paste the code. We have guides for each provider in our Guide section.
Yes, we offer 2 months free discount for customers who choose the annual subscription.
Yes you can cancel anytime and your subscription will not be renewed. In case you've paid and changed your mind within 7 days of your payment - we'll issue a full refund for your payment.
Of course, we offer 10 days free trial, a fully functional account with all features, to try out before buying.
Yes, ResolveAI allows you to use different chatbots for different areas of your business. For instance, you can use one chatbot on the landing page to answer general questions, while another chatbot can provide support inside your app to address queries related to its features and usage.
In the context of ResolveAI, 'active chats' refer to chats that have messages in them. Chats without messages are considered inactive and do not count against the chat quotas stipulated in your chosen plan.
ResolveAI offers a robust customer support system via the use of AI chatbots. It provides 24/7 automatic customer support, offering personalized responses in real-time. If the chatbot cannot handle a query, businesses have the option to join the conversation live. It also offers multi-language support. These measures aim to enhance the customer experience and satisfaction.
Of course, we offer 10 days free trial, a fully functional account with all features, to try out before buying.
Yes, ResolveAI allows you to use different chatbots for different areas of your business. For instance, you can use one chatbot on the landing page to answer general questions, while another chatbot can provide support inside your app to address queries related to its features and usage.
In the context of ResolveAI, 'active chats' refer to chats that have messages in them. Chats without messages are considered inactive and do not count against the chat quotas stipulated in your chosen plan.
ResolveAI offers a robust customer support system via the use of AI chatbots. It provides 24/7 automatic customer support, offering personalized responses in real-time. If the chatbot cannot handle a query, businesses have the option to join the conversation live. It also offers multi-language support. These measures aim to enhance the customer experience and satisfaction.
💰 Pricing
Pricing model
Free Trial
Paid options from
$9/month
Billing frequency
Monthly
Refund policy
Refunds are available within 7 days of payment if you change your mind.
