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Vogent

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#Agents#Business#Work#Industries#Voice agents#AI

📝 Overview

Vogent - Screenshot showing the interface and features of this AI tool
  • Create human-like voice agents without writing code using the visual Flow Builder that designs conversation flows and probing questions
  • Test new agents against historical call data by analyzing complete call recordings and transcripts to improve decision-making patterns
  • Deploy voice agents with local presence by selecting phone numbers by area code that match your target audience's location
  • Automate post-call workflows by triggering integrations that update systems and follow up with callers based on parsed call outcomes
  • Replace basic transcription errors automatically while maintaining conversation context across multiple dialogue turns
  • Utilize specialized detection models beyond general AI to handle complex voice interactions and intelligent agent routing

⚖️ Pros & Cons

Pros

  • Comprehensive voice agent platform
  • Advanced detection models
  • Detailed call history access
  • Correction of transcription errors
  • Code-free intelligent agent design
  • Integrates external tools
  • Area code specific number hosting
  • Post-call automated workflows
  • Data sources variety for training
  • Humanlike conversation simulation
  • Intelligent and effective voice agents
  • Interactive Voice Response (IVR)
  • Voice Activity Detection
  • Conversation Flow Routing
  • Call Analysis tool
  • Dialog Design feature
  • External Tools Integration
  • Agent Training support
  • Flow Builder for agent design
  • Custom Voices creation
  • GPT Based Models
  • Call Outcome Extraction tool
  • Rich API and SDKs
  • Bring your own models
  • Knowledge Bases creation
  • Call Transfers functionalities
  • Counterfactual Analysis feature
  • Fine-Tuning for agents
  • Security and compliance (HIPAA, SOC 2)
  • Call center expenditure reduction
  • Fast response latency
  • High call handling capability
  • Flexible primitives for app integration
  • Large volume user custom solutions
  • Pay-per-minute pricing model
  • Discounts on high usage
  • Model Import via URL
  • Developer-first design
  • Hand-off to human agents
  • Knowledge look-up in real-time
  • Live API and database queries
  • Performance improvement insights
  • Enterprise ready solutions

Cons

  • Unclear error replacement system
  • Noisy phone call management
  • Restricted flow builder functionality
  • Limited to phone numbers
  • Costly for premium features
  • Fine-tuning on enterprise plan only
  • lacks templates for easy setup

💰 Pricing

Pricing model

Paid

Paid options from

$0.09/unit

Billing frequency

Pay-as-you-go

Use tool

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