EdgeTier

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#Customer experience #Customer support #Business #Customer engagement #Work #Sales

Overview

EdgeTier - Screenshot showing the interface and features of this AI tool

React instantly to emerging customer trends with real-time trend detection that analyzes conversations as they happen
Effortlessly quantify and search unstructured data from all interactions using flexible, meaning-based search and tagging
Improve every agent's effectiveness with a comprehensive performance picture built from their entire interaction history
Speed up response times for every agent with personalized, AI-generated prompts delivered directly during live chats
Scale your support operations seamlessly across languages and time zones while processing millions of daily messages

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EdgeTier

Overview