Overview
- Pay provider rates for every resolution instead of vendor markups by connecting your own OpenAI, Anthropic, or Google Gemini key — your usage bills directly to your account at published pricing.
- Keep your existing spending caps and budget controls intact by running your AI website support agent through a console you already govern, so no per-resolution markup inflates costs.
- Cut chat costs without risking answer quality by routing cheap, simple questions to small models and high-stakes ones to strong models — switching models later is a setting, not a migration.
- Get answers grounded in your own website, product documentation, and help centre instead of a generic corpus, so a cheaper model never becomes a riskier one.
- Resolve order, subscription, and account questions mid-chat with secure connectors to Stripe or any HTTP API that pull live data while the customer is still typing.
- Avoid wrong answers entirely when the agent hands off to a human operator with the full thread and context attached, rather than guessing.
- Launch a working support agent in minutes using ready-made workflow templates, or open the visual editor to build your own with every step readable and editable.
- Handle customer conversations in many languages while keeping the Optlo interface in English.
- Audit every step the agent takes and see exactly what it did and why, with conversations running through your own AI provider account.
- Run alongside your existing helpdesk — email, phone, and ticketing stay where they are — as a website chat agent built to complement, not replace, your stack.
- Start with a 7-day trial that includes AI usage, no card required, from a $19 monthly platform subscription.
Pros & Cons
Pros
- Pay your AI provider directly, no markup
- Start from a workflow template or build your own
- Switch models per workflow step
- Answers from your own site, docs and help centre
- Human handoff with the thread intact
- Every conversation step is inspectable and editable
- 7-day trial with AI usage included, no card
Cons
- Website chat only — email, phone and tickets stay in your helpdesk
- You hold your own OpenAI, Anthropic or Google account
- Interface is English only (the agent speaks many languages)
Reviews
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❓ Frequently Asked Questions
Optlo
🛠️ 1 tool
wrote:Optlo runs on your own OpenAI, Anthropic or Google Gemini account. The current list covers the GPT-5.4 to GPT-5.6 families, Claude Haiku, Sonnet, Opus and Fable, and Gemini 3.1 to 3.6 — 17 models in all. You can send different steps of a conversation to different models.
Optlo
🛠️ 1 tool
wrote:On a paid plan, yes. You connect your own key and pay OpenAI, Anthropic or Google directly at their published rates. The 7-day trial includes AI usage, so you can try Optlo before setting a key up.
Optlo
🛠️ 1 tool
wrote:No. There is a 7-day trial with no card required and AI usage included, but no permanently free tier.
Optlo
🛠️ 1 tool
wrote:No. Optlo ships ready-made workflow templates you choose during setup. The visual editor is there if you want to change one or build your own, and every step stays readable and editable.
Optlo
🛠️ 1 tool
wrote:It says so rather than guessing, and hands the conversation to a human operator with the full thread and context attached.
Optlo
🛠️ 1 tool
wrote:Yes. Secure connectors reach Stripe or any HTTP API while the customer is still typing, so it can check an order, look up a subscription or update a record.
Optlo
🛠️ 1 tool
wrote:No. Optlo is a website chat agent. Email, phone and ticketing stay where they are — it is built to run alongside the helpdesk you already have.
Optlo
🛠️ 1 tool
wrote:The agent holds conversations in many languages. The Optlo interface itself is English only.
Optlo
🛠️ 1 tool
wrote:You point it at material you already maintain — your website, your product documentation and your help centre — and you can add written answers by hand for the questions those don't cover. That becomes the knowledge base the agent answers from.
Optlo
🛠️ 1 tool
wrote:Conversations run through your own AI provider account rather than a vendor's, so your usage and spend limits stay in a console you control. Every step the agent takes is visible and auditable, so you can see exactly what it did and why.
Pricing
Pricing model
Free Trial
Paid options from
$19/month
Billing frequency
Monthly





















