📝 Overview
- Answer customer questions instantly with AI agents that handle common inquiries 24/7
- Unify email and chat support by converting customer emails into organized chat conversations
- Track every customer interaction and manage relationships with built-in CRM and lead management tools
- Create personalized customer journeys with drag-and-drop conversation flow builder based on behavior
- Sync complete customer profiles with HubSpot integration for instant access to contact history and data
- Distribute conversations efficiently across teams with shared inbox that prevents duplicate responses
- Gain deep customer insights with comprehensive chat analytics and journey tracking
- Maintain brand consistency with fully customizable chat interface matching your website design
⚖️ Pros & Cons
Pros
- CRM integration
- Lead Management feature
- Custom user conversation pathways
- Email management functionality
- Analytic capabilities
- Customer journey tracking
- Shared inbox for teams
- Chat Scenario Builder
- HubSpot integration
- Chat interface customization
- Email-to-chat conversion
- Quick and easy setup
- Sales boosting potential
- Personalized customer assistant
- Automation of common questions
- Sophisticated conversation flows
- Prevented duplicate responses
- Integrated email management
- Comprehensive customer management
- Customizable branding and layouts
- Efficient communication within team
- Intelligent, responsive, human-like interactions
- GDPR Compliant
- 99.9% Uptime
- Secure Payments feature
Cons
- Doesn't support multiple languages
- No mobile app available
- No self-service portal
- Lacks sentiment analysis
- Doesn't offer social media integration
- No forum/community support
- Setup may require technical knowledge
❓ Frequently Asked Questions
Chatisto's key features include AI-powered agents to instantly answer customer questions, CRM and Lead Management tools, a Custom Flow design for creating personalised conversation pathways based on customer behaviour, Email Management capabilities, comprehensive Chat Analytics, and a Collaborative Shared Inbox for team communication. It also offers a Chat Flow Builder for creating sophisticated conversation flows, seamless integration with CRM platforms like HubSpot, and customization options for the chat interface. There's also an Email Integration feature that turns customer emails into chat conversations.
Chatisto utilizes AI agents to instantaneously answer customer inquiries. This enables efficient and sophisticated interaction that allows businesses to provide high-quality customer support. It combines the efficiency of AI with human support to ensure that customer needs are attended to efficiently. It also uses AI to understand customer behavior and create personalized customer journeys, thereby offering targeted support that meets individual customer needs.
The Custom Flow feature in Chatisto allows users to design personalized conversation pathways based on customer behavior. It gives businesses the means to direct customer interactions in a way that suits their needs and preferences, paving the way for effective and customized support.
Yes, Chatisto provides CRM and Lead Management tools that allow businesses to track conversations and manage customer relationships. These tools lend to improved communication, more efficient customer management, and an enhanced overall customer experience.
Yes, Chatisto offers an Email Management feature which enables handling of email conversations alongside chat. This creates a unified platform for customer communication and ensures that no customer communication goes unanswered or unattended.
With Chatisto's Chat Analytics, a business can gain a deeper understanding of its customers' behaviours. It provides comprehensive analytics data and tracks the customer's journey in interacting with the business, thus allowing the business to ingrain customer-centric strategies into its operations, and tailor its services to suit its customers' preferences.
Indeed, Chatisto extends its functionality through integration with platforms like HubSpot for seamless customer management. This allows businesses to sync and manage customer profiles, access comprehensive contact information, conversation history, and custom data fields.
Yes, Chatisto offers a Customize Your Chat Experience feature that enables users to tailor their chat interface with branding and layouts to match their brand identity, providing a seamless and customized experience for their customers.
Chatisto offers an Email Integration feature that turns customer emails into chat conversations. When a customer email is forwarded to a unique Chatisto address, it appears as a chat conversation, allowing for easy and efficient response either from email or chat.
For team collaboration, Chatisto provides a Collaborative Shared Inbox feature. This feature unites a team with a shared inbox that distributes conversations efficiently, tracks message status, and prevents duplicate responses. This makes for improved and efficient communication within a team.
Chatisto collaborates with the world's most advanced AI providers to deliver intelligent, responsive, and human-like conversations. These AI providers include anthropic and openai, both of which have been attributed with various high-level AI models.
Chatisto's AI agents function by instantaneously answering customer inquiries. By processing customer inquiries quickly and appropriately, they allow for efficient and sophisticated interaction with customers, consequently improving customer support.
Yes, with Chatisto you can track and manage customer relationships using its CRM and Lead Management tools. These tools facilitate the tracking of conversations, leading to well-managed and improved customer relationships.
Yes, with Chatisto's Custom Flow feature, you can create efficient, personalized pathways for conversation based on customer behavior. This allows for more targeted and effective interactions with customers.
The purpose of the Collaborative Shared Inbox in Chatisto is to provide a platform for efficient team communication. It distributes conversations evenly, tracks message status, and prevents duplicate responses. This helps ensure efficient communication within a team, and prevents any miscommunication or missed messages.
The term 'Seamless Customer Management' in Chatisto refers to its integrated CRM tools and its ability to synchronize with platforms like HubSpot. This feature facilitates easy access to comprehensive contact information, conversation history and custom data fields in a centralized hub thereby making it easier to manage customer profiles.
Chatisto's Chat Flow Builder is an intuitive drag-and-drop builder for creating sophisticated conversation flows. This feature allows users to create personalized customer journeys that can effectively guide a conversation towards desired outcomes and conversions.
Yes, with the seamless integration provided by Chatisto with platforms like HubSpot, you can sync and manage customer profiles. This ensures that comprehensive contact information, conversation history and custom data fields can be accessed and managed easily.
Yes, Chatisto facilitates conversation tracking through its CRM and Lead Management tools, and its Collaborative Shared Inbox. This helps businesses to manage conversations and customer relationships effectively, ensuring improved customer experience.
Chatisto plays a key role in improving customer experiences by effectively managing and tracking customer interactions. It utilises AI to provide efficient, responsive and human-like interactions. Its features like the Collaborative Shared Inbox, AI-engineered agents, Chat Flow Builder, Custom Flow feature, and Chat Analytics all contribute towards creating an environment where customer needs are accurately understood, leading to improved customer experience.
Chatisto is an AI-powered tool designed to enhance customer support through live chats. It instantaneously answers customer inquiries using AI agents, integrates CRM and Lead Management features, and allows users to create personalised conversation pathways based on customer behavior. The tool includes Email Management capability, Chat Analytics, a Collaborative Shared Inbox, and various other features to manage customer interactions effectively.
In Chatisto, AI plays a critical role in improving customer support response times and efficiency. It deploys AI Agents to promptly respond to customer inquiries, eliminating the need for a human response in all cases. The AI agents help in handling basic customer queries, freeing up human agents to tackle more complex issues. AI also aids in designing custom conversation pathways, interpreting customer behavior and providing relevant responses.
Chatisto's CRM and Lead Management features help track and manage customer interactions, aiding businesses in developing and maintaining customer relationships. They provide an overview of all customer communications, ensuring that no interactions are overlooked. They also support lead management by tracking potential leads and their interactions, assisting businesses in formulating strategies for conversion and retention.
Chatisto lets users create personalized conversation pathways based on customer behavior through its Custom Flow feature. This functionality allows businesses to cater to individual customer needs and preferences, directing the conversation flow in a way that engages the customer better, and potentially leads to better customer satisfaction and increased conversions.
The Email Management feature in Chatisto enables users to handle email conversations alongside chat. It provides a unified platform for all customer communications, making it easier to manage and respond to customer queries effectively. It also allows turning customer emails into chat conversations, ensuring an organized and efficient customer interaction model.
Chatisto's Chat Analytics feature allows businesses to gain a deeper understanding of customer behavior. It provides comprehensive analytics and customer journey tracking, allowing businesses to better comprehend how customers interact with their service. This insight can inform strategy, improve customer engagement, drive conversions, and improve customer service quality.
The Collaborative Shared Inbox feature in Chatisto enables efficient team communication. It distributes conversations evenly, tracks message status, and prevents duplicate responses. This ensures smoother operation, increased efficiency, and ensures no customer query goes unanswered.
Chatisto supports integration with platforms like HubSpot to deliver seamless customer management. This functionality enables easy sync and management of customer profiles, granting ready access to comprehensive contact information, conversation history, and custom data fields. It makes customer relationship management easier and more productive.
Chatisto allows for customization of the chat interface. Users can align it with their branding and layouts to create a seamless experience that matches their brand identity. This not only provides a visually cohesive user experience but also helps instill a sense of branding in customer interactions.
By allowing customer emails to be turned into chat conversations, Chatisto ensures a smoothly integrated, efficient response system. Users can reply from anywhere and keep every thread organized in one place, eliminating the need to switch tabs or lose context. This makes communication more efficient and customer engagement more effective.
Chatisto partners with advanced AI providers to create intelligent, responsive and human-like interactions. The AI technology helps understand the consumer behaviour and provide relevant responses, mirroring the way a human support representative would interact with a customer, thereby making the interactions more relatable and effective.
Chatisto's AI-powered live chat tool is unique in its blend of AI efficiency and human-like interaction. It uses advanced AI agents to handle customer queries, freeing up human agents for more complex issues. The seamless integration with platforms like HubSpot for customer management and capability to turn emailing into chatting give it a stand-out edge in improving customer support.
Chatisto houses a chat scenario builder that lets users build sophisticated conversation flows. This is done through an intuitive drag-and-drop interface. By creating personalized customer journeys, it improves the likelihood of conversions and better engagement with the customers.
Seamless Customer Management in Chatisto can be highly beneficial for businesses as it allows for syncing and managing of customer profiles with HubSpot integration. This provides ready access to comprehensive contact information, conversation history, and custom data fields, thereby helping in maintaining a smooth and organized customer relationship management.
The purpose of the email-to-chat conversion feature in Chatisto is to streamline customer communications. By forwarding customer emails to the unique Chatisto address, these emails appear as chat conversations. This enables an efficient response system where replies can be executed from anywhere whilst ensuring every thread stays organized in one place.
Chatisto offers AI integration by collaborating with the world's most advanced AI providers. These multi-faceted AI models impart intelligence and responsiveness to the Chatisto platform, allowing it to provide human-like conversations ensuring an efficient and interactive customer service experience.
The setup of Chatisto is quick and easy. It's designed to import the help center, FAQ docs, or product guides with one click, copy-paste a single script tag to the website leading to an instant appearance of the chat widget, and begins immediate cost savings as the AI handles common queries while directing sales opportunities to the team.
Chatisto can potentially boost sales by providing a platform for efficient and prompt response to customer queries, using AI agents. It keeps track of potential leads and their interactions and assists businesses in devising strategies for conversion. Most customers reportedly see cost savings in the first week and sales increases within the first month.
The requirement for the Chatisto tool's setup involves importing of the required service data like help center, FAQ docs or product guides and then adding a line of code to the website to display the chat widget.
Chatisto's setup is universally compatible, performing seamlessly with all major platforms including Shopify, WordPress, and custom sites. Therefore, there is no specific compatibility condition for the Chatisto setup.
Indeed, Chatisto extends its functionality through integration with platforms like HubSpot for seamless customer management. This allows businesses to sync and manage customer profiles, access comprehensive contact information, conversation history, and custom data fields.
Yes, Chatisto offers a Customize Your Chat Experience feature that enables users to tailor their chat interface with branding and layouts to match their brand identity, providing a seamless and customized experience for their customers.
Chatisto offers an Email Integration feature that turns customer emails into chat conversations. When a customer email is forwarded to a unique Chatisto address, it appears as a chat conversation, allowing for easy and efficient response either from email or chat.
For team collaboration, Chatisto provides a Collaborative Shared Inbox feature. This feature unites a team with a shared inbox that distributes conversations efficiently, tracks message status, and prevents duplicate responses. This makes for improved and efficient communication within a team.
Chatisto collaborates with the world's most advanced AI providers to deliver intelligent, responsive, and human-like conversations. These AI providers include anthropic and openai, both of which have been attributed with various high-level AI models.
Chatisto's AI agents function by instantaneously answering customer inquiries. By processing customer inquiries quickly and appropriately, they allow for efficient and sophisticated interaction with customers, consequently improving customer support.
Yes, with Chatisto you can track and manage customer relationships using its CRM and Lead Management tools. These tools facilitate the tracking of conversations, leading to well-managed and improved customer relationships.
Yes, with Chatisto's Custom Flow feature, you can create efficient, personalized pathways for conversation based on customer behavior. This allows for more targeted and effective interactions with customers.
The purpose of the Collaborative Shared Inbox in Chatisto is to provide a platform for efficient team communication. It distributes conversations evenly, tracks message status, and prevents duplicate responses. This helps ensure efficient communication within a team, and prevents any miscommunication or missed messages.
The term 'Seamless Customer Management' in Chatisto refers to its integrated CRM tools and its ability to synchronize with platforms like HubSpot. This feature facilitates easy access to comprehensive contact information, conversation history and custom data fields in a centralized hub thereby making it easier to manage customer profiles.
Chatisto's Chat Flow Builder is an intuitive drag-and-drop builder for creating sophisticated conversation flows. This feature allows users to create personalized customer journeys that can effectively guide a conversation towards desired outcomes and conversions.
Yes, with the seamless integration provided by Chatisto with platforms like HubSpot, you can sync and manage customer profiles. This ensures that comprehensive contact information, conversation history and custom data fields can be accessed and managed easily.
Yes, Chatisto facilitates conversation tracking through its CRM and Lead Management tools, and its Collaborative Shared Inbox. This helps businesses to manage conversations and customer relationships effectively, ensuring improved customer experience.
Chatisto plays a key role in improving customer experiences by effectively managing and tracking customer interactions. It utilises AI to provide efficient, responsive and human-like interactions. Its features like the Collaborative Shared Inbox, AI-engineered agents, Chat Flow Builder, Custom Flow feature, and Chat Analytics all contribute towards creating an environment where customer needs are accurately understood, leading to improved customer experience.
Chatisto is an AI-powered tool designed to enhance customer support through live chats. It instantaneously answers customer inquiries using AI agents, integrates CRM and Lead Management features, and allows users to create personalised conversation pathways based on customer behavior. The tool includes Email Management capability, Chat Analytics, a Collaborative Shared Inbox, and various other features to manage customer interactions effectively.
In Chatisto, AI plays a critical role in improving customer support response times and efficiency. It deploys AI Agents to promptly respond to customer inquiries, eliminating the need for a human response in all cases. The AI agents help in handling basic customer queries, freeing up human agents to tackle more complex issues. AI also aids in designing custom conversation pathways, interpreting customer behavior and providing relevant responses.
Chatisto's CRM and Lead Management features help track and manage customer interactions, aiding businesses in developing and maintaining customer relationships. They provide an overview of all customer communications, ensuring that no interactions are overlooked. They also support lead management by tracking potential leads and their interactions, assisting businesses in formulating strategies for conversion and retention.
Chatisto lets users create personalized conversation pathways based on customer behavior through its Custom Flow feature. This functionality allows businesses to cater to individual customer needs and preferences, directing the conversation flow in a way that engages the customer better, and potentially leads to better customer satisfaction and increased conversions.
The Email Management feature in Chatisto enables users to handle email conversations alongside chat. It provides a unified platform for all customer communications, making it easier to manage and respond to customer queries effectively. It also allows turning customer emails into chat conversations, ensuring an organized and efficient customer interaction model.
Chatisto's Chat Analytics feature allows businesses to gain a deeper understanding of customer behavior. It provides comprehensive analytics and customer journey tracking, allowing businesses to better comprehend how customers interact with their service. This insight can inform strategy, improve customer engagement, drive conversions, and improve customer service quality.
The Collaborative Shared Inbox feature in Chatisto enables efficient team communication. It distributes conversations evenly, tracks message status, and prevents duplicate responses. This ensures smoother operation, increased efficiency, and ensures no customer query goes unanswered.
Chatisto supports integration with platforms like HubSpot to deliver seamless customer management. This functionality enables easy sync and management of customer profiles, granting ready access to comprehensive contact information, conversation history, and custom data fields. It makes customer relationship management easier and more productive.
Chatisto allows for customization of the chat interface. Users can align it with their branding and layouts to create a seamless experience that matches their brand identity. This not only provides a visually cohesive user experience but also helps instill a sense of branding in customer interactions.
By allowing customer emails to be turned into chat conversations, Chatisto ensures a smoothly integrated, efficient response system. Users can reply from anywhere and keep every thread organized in one place, eliminating the need to switch tabs or lose context. This makes communication more efficient and customer engagement more effective.
Chatisto partners with advanced AI providers to create intelligent, responsive and human-like interactions. The AI technology helps understand the consumer behaviour and provide relevant responses, mirroring the way a human support representative would interact with a customer, thereby making the interactions more relatable and effective.
Chatisto's AI-powered live chat tool is unique in its blend of AI efficiency and human-like interaction. It uses advanced AI agents to handle customer queries, freeing up human agents for more complex issues. The seamless integration with platforms like HubSpot for customer management and capability to turn emailing into chatting give it a stand-out edge in improving customer support.
Chatisto houses a chat scenario builder that lets users build sophisticated conversation flows. This is done through an intuitive drag-and-drop interface. By creating personalized customer journeys, it improves the likelihood of conversions and better engagement with the customers.
Seamless Customer Management in Chatisto can be highly beneficial for businesses as it allows for syncing and managing of customer profiles with HubSpot integration. This provides ready access to comprehensive contact information, conversation history, and custom data fields, thereby helping in maintaining a smooth and organized customer relationship management.
The purpose of the email-to-chat conversion feature in Chatisto is to streamline customer communications. By forwarding customer emails to the unique Chatisto address, these emails appear as chat conversations. This enables an efficient response system where replies can be executed from anywhere whilst ensuring every thread stays organized in one place.
Chatisto offers AI integration by collaborating with the world's most advanced AI providers. These multi-faceted AI models impart intelligence and responsiveness to the Chatisto platform, allowing it to provide human-like conversations ensuring an efficient and interactive customer service experience.
The setup of Chatisto is quick and easy. It's designed to import the help center, FAQ docs, or product guides with one click, copy-paste a single script tag to the website leading to an instant appearance of the chat widget, and begins immediate cost savings as the AI handles common queries while directing sales opportunities to the team.
Chatisto can potentially boost sales by providing a platform for efficient and prompt response to customer queries, using AI agents. It keeps track of potential leads and their interactions and assists businesses in devising strategies for conversion. Most customers reportedly see cost savings in the first week and sales increases within the first month.
The requirement for the Chatisto tool's setup involves importing of the required service data like help center, FAQ docs or product guides and then adding a line of code to the website to display the chat widget.
Chatisto's setup is universally compatible, performing seamlessly with all major platforms including Shopify, WordPress, and custom sites. Therefore, there is no specific compatibility condition for the Chatisto setup.
💰 Pricing
Pricing model
Freemium
Paid options from
$24.17/month
Billing frequency
Monthly
Refund policy
7-day money-back guarantee
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