Overview
- Capture every lead and never miss a call with 24/7 AI call handling that uses your business info to answer FAQs and provide assistance
- Book appointments directly from calls with automatic syncing to your Google Calendar and instant email confirmations
- Focus on your core work by offloading customer calls and scheduling, especially useful for multitasking fields like plumbing and cleaning
- Get started taking calls the same day with a setup under 10 minutes, using a free new number or your existing forwarded line
- Review all customer interactions with logged calls and transcripts for every conversation handled by the AI receptionist
Pros & Cons
Pros
- Manages calls for businesses
- Assists customers
- Books appointments
- Trains with business information
- Syncs appointments to calendar
- Free Phone Number for your Business
- Simple pricing plans
- No setup fees
- Answers and books calls
- Instant notification
- Transparent pricing plans
- Prioritized customer support
- Simple and swift setup
- Estimate of missed revenue
- Effective for service businesses
- Offers free scheduling
- Provides customer transcripts
- Unlimited receptionist minutes
- Same day call handling
- Savings calculator
- Supports call forwarding
- Customer inquiries handling
Cons
- Only supports English for now
- No free plan
- No mobile application
- No multi-channel support
- No collaboration features
Reviews
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❓ Frequently Asked Questions
Pencil'd handles incoming calls by taking the call on behalf of your business, providing necessary assistance to your customers. This is achieved through intelligent AI technology that can answer customer questions, provide necessary information and guide customers as needed.
Pencil'd assists with appointment scheduling by booking the appointments for your business during the call. It then syncs these appointments to your business calendar and email, ensuring you never miss an appointment.
Pencil'd is suitable for any small businesses but is particularly tailored towards industries typically faced with the challenge of multitasking, such as plumbers, cleaners, and mechanics.
To train Pencil'd with your business information, you simply input your business details, operating hours, and answers to frequently asked questions during the setup process. Pencil'd then uses this information to assist customers during calls.
Forwarding your existing business number to Pencil'd consists of choosing this option during the setup process. Once you have chosen to do this, Pencil'd will handle calls coming into that number.
Yes, with Pencil'd, you can create a new business number. This option is available as part of the setup process.
Pencil'd syncs appointments to your calendar and email instantaneously once booked, ensuring you are always up-to-date on your schedule. This process is automatic once Pencil'd has been set up.
Pencil'd offers three pricing plans. The 'Essential' plan is priced at $50 per month with 100 minutes included and $0.50 per additional minute. The 'Unlimited' package is priced at $100 per month offering unlimited receptionist minutes, priority customer support and no overage fees. The 'Enterprise' plan offers a custom rate and is meant for large businesses requiring further customization. All plans come with customer transcripts service.
No, there are no setup fees for using Pencil'd. This is a part of their straightforward pricing strategy designed to keep costs transparent for their customers.
Yes, Pencil'd is designed to manage calls for your business at all times. Being an AI, it does not have set working hours and can handle calls 24/7, ensuring you never miss a call.
Pencil'd can handle an unlimited number of calls, based on the AI's ability to operate continuously without fatigue. The capacity might however be dependent on the selected plan.
Pencil'd assists your small business in multitasking by handling your call answering, customer assistance, and appointment booking tasks completely for you. This allows you to focus on your core business activities without worrying about missing calls and appointments.
Yes, custom plans are available for large enterprises. Pricing for these plans is provided upon contacting sales, allowing for further customization of services based on the specific needs of the enterprise.
Pencil'd assists businesses like plumbers, cleaners, and mechanics by functioning as an AI voice receptionist that handles calls, provides necessary customer assistance, and books appointments. This allows professionals in these fields to focus on their work without worrying about missing important calls or bookings.
Yes, Pencil'd has the capability to answer frequently asked customer questions. During the initial setup process, businesses train Pencil'd with necessary information and answers to frequently asked questions. Pencil'd then uses this information when conversing with customers.
Absolutely. Pencil'd functions as an all-day voice receptionist for your business. As an AI-driven tool, it can manage and respond to calls 24/7, ensuring you never miss a customer interaction, no matter the hour.
Pencil'd offers customer support as part of their service packages. The 'Unlimited' plan provides priority customer support to its businesses, ensuring they receive assistance promptly when needed.
The setup process for Pencil'd is fast and takes less than 5 minutes. Most businesses are able to start taking calls within the same day.
Pencil'd can manage any types of calls that come into your business line, from standard customer inquiries to appointment booking calls. Its functionality is defined by the information you provide during the setup process.
Yes, Pencil'd can help your business avoid missing important calls. As an AI voice receptionist, it is always on-call, ready to answer any incoming call, provide necessary customer assistance, and book appointments.
Pricing
Pricing model
Paid
Paid options from
$50/month
Billing frequency
Monthly
Refund policy
30-Day Refund Policy
