Deskie AI

Deskie is an Artificial Intelligence system that operates as an automated receptionist primarily for small businesses. It uses a natural Australian voice accent to answer and manage calls, providing an interactive and efficient communication solution.

Deskie's main functions involve answering missed calls, recording the necessary information, and sending the details via text message. Additionally, it screens for spam and irrelevant enquiries, improving efficiency by allowing only genuine queries to reach the user. Deskie also provides additional features such as instant text responses to callers, call transfer facilities, booking scheduling, and allowing users to retain their existing business number while using the service.

Yes, Deskie operates on a 24/7 basis. This enables it to reduce the likelihood of missing customer interactions due to unanswered calls, even outside traditional business hours.

Yes, Deskie uses a natural Australian voice accent to communicate with callers. This provides a familiar and approachable interface for Australian businesses and their customers.

Deskie screens for spam calls and irrelevant enquiries by using its AI capabilities. This feature increases efficiency by ensuring only genuine and relevant queries reach the user.

Users can use Deskie to set up an instant text response for their callers. This response is sent out as soon as a call is answered by Deskie, serving as a confirmation that the caller's message has been received and will be looked into.

Yes, users can maintain their current business number while using Deskie. The goal of Deskie is to enhance convenience, and allowing users to retain their existing business number ensures seamless integration with the service.

Deskie has the capacity to schedule bookings and transfer calls according to the user's preferences. This means that once Deskie takes a call, it can either record the caller's request for an appointment or redirect the call to a designated number.

After Deskie answers a call, it records the caller's details and the content of the message. This information is then forwarded to the appropriate person within the business. At the same time, Deskie sends an instant text message to the caller confirming receipt of their message.

The instant text that Deskie sends after answering a call serves as a confirmation to the caller that their message has been received. This text typically includes the caller's details, their message, and a reassurance that someone from the business will be in touch shortly.

Deskie improves customer interaction by being available 24/7 to answer calls, thereby increasing the opportunity for customers to connect with the business. It's instant text response feature ensures customers know their query has been received, enhancing customer experience and satisfaction.

Yes, Deskie operates even after work-hours. It's 24/7 operation ensures that no customer call goes unanswered, providing round the clock support and reducing the chances of missed customer interactions due to unanswered calls.

Yes, Deskie provides a message recording service. When Deskie answers a call, it records the caller's information, as well as the relevant details of the call, which are then forwarded to the appropriate person within the business.

Yes, one of Deskie's features is its ability to screen incoming calls for spam. This helps to increase efficiency by ensuring that only genuine queries reach the user, and reduces the time wasted on irrelevant or spam calls.

Deskie contributes to small business solutions by serving as an automated receptionist. Its functions such as missed call handling, spam filtering, instant text responses, call routing, appointment booking, and call forwarding, increase efficiency and customer service capabilities of small businesses, allowing them to focus on their essential operations.

Deskie can transfer any type of calls according to the users' preferences. The calls can be directed towards different departments or individuals within the business, as specified by the users.

Yes, Deskie can send instant text responses. Once a call has been answered and recorded, Deskie sends an instant text message to the caller to confirm that their message has been received and will be attended to soon.

Yes, users can continue to use their current business number while employing Deskie’s services. This feature enables seamless integration of Deskie with the existing communication setup in a business.

Deskie manages call forwarding by answering the calls that users are unable to. It records the relevant information from the caller and then sends a text message with these details to the designated person within the business. This ensures timely and efficient handling of all incoming calls.

Deskie can manage booking scheduling as part of its services. Once a call is received, Deskie can schedule bookings as specified by the caller and alert the business accordingly.